Our Policies

We offer a 24-hour refund policy for our software subscription ONLY in the condition that you are able to show video evidence that it is not working on your computer. Concerns like detection by screen-sharing software, or slowness in solution generation are not refundable.

To request a refund:

• Contact our customer service team via email or phone at neelnarayanshetty@gmail.com or 93830385003.
• Provide your purchase details, reason for refund, and video evidence of the software not working.
• Refunds will be processed within 5-7 business days

You can cancel your subscription at any time. Upon cancellation:

• Your subscription will remain active until the end of your current billing period
• You will not be charged for the next billing cycle
• No partial refunds are provided for unused portions of the current billing period
• You can continue using the service until the end of your current billing period

To cancel your subscription, go to the settings page.

Our service is priced at ₹2500 INR per month. The subscription includes:

• Full access to Interview Helper software
• Automatic updates and new features
• Customer support

By using Interview Helper, you agree to these terms of service:

• License: We grant you a limited, non-exclusive, non-transferable license to use Interview Helper for your personal coding interview preparation. This tool is NOT intended to be used in a real interview. The purpose of the tool is purely illustrative and all of our marketing efforts are for the purpose of showing big tech companies how easy it would be to game their broken interview processes.
• User Conduct: You agree not to:
  • Share your account credentials with others
  • Attempt to reverse engineer the software
  • Use the service for any illegal purposes
  • Interfere with or disrupt the service
• Content Rights: All content generated using our service is owned by you, but the software, branding, and infrastructure remain our intellectual property.
• Service Changes: We reserve the right to modify, suspend, or discontinue any part of the service with reasonable notice.
• Liability: The service is provided "as is" without warranties of any kind, either express or implied.

These terms may be updated periodically. Continued use of the service constitutes acceptance of any changes.

Our Privacy Policy was last updated on 23/03/2025.

At NFX Labs, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by NFX Labs and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at neelnarayanshetty@gmail.com.

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collected on https://www.interviewhelper.app/. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. This policy has been generated bydodopayments.com.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website.
• Improve, personalize, and expand our website.
• Understand and analyze how you use our website.
• Develop new products, services, features, and functionality.
• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• Send you emails.
• Find and prevent fraud.

Log Files

NFX Labs follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics.

The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, NFX Labs uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited.

The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Advertising Partners Privacy Policies

Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on NFX Labs, which are sent directly to users' browsers. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that NFX Labs has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

NFX Labs's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. This is recommended by dodopayments.com. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

• Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
• Request that a business delete any personal data about the consumer that a business has collected.
• Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We want to ensure you are fully aware of all of your data protection rights. Every user is entitled to the following:

• The right to access: You have the right to request copies of your personal data. We may charge you a small fee for this service.
• The right to rectification: You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
• The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
• The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
• The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity. These guidelines have been generated by dodopayments.com.

NFX Labs does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.